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Privacy Policy

Last Updated: 05/11/2025

Welcome to Flintic (“we,” “our,” or “us”).

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our websites — https://flintic.odoo.com and https://flinticai.com — or engage with our automation and AI services (collectively, the “Services”).

By using our Website or Services, you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue using our Website and Services.

1. Who We Are

Flintic is an AI Automation Agency based in India that helps businesses integrate artificial intelligence, workflow automation, and digital efficiency into their operations.

If you have questions or requests related to your personal data, please contact us using the information above.

2. Information We Collect

We collect different types of information depending on your interaction with our Website or Services.

2.1. Information You Provide Directly

You may provide personal details when you:

  • Contact us via form, chat, email, or call

  • Request consultations, proposals, or quotes

  • Subscribe to our newsletter

  • Engage in automation projects with us

The information you may provide includes:

  • Identity details: Name, business name, and designation

  • Contact details: Email address, phone number, and physical address

  • Project information: Automation needs, workflow data, or other technical details you choose to share

  • Communication content: Emails, messages, attachments, or feedback

  • Payment data: If applicable, for invoices or service payments

2.2. Information We Collect Automatically

When you visit our Website, we may automatically collect:

  • Device information: IP address, browser type, device type, and operating system

  • Usage data: Pages visited, time spent, clicks, and navigation paths

  • Referrer information: Source of visit (e.g., search engine, social media, ads)

This data helps us analyze website performance, improve design, and deliver a better experience.

2.3. Information from Third Parties

We may receive limited data from third parties such as:

  • Analytics providers (e.g., Google Analytics)

  • Social media platforms when you interact with us there

  • Advertising or referral partners

  • Calendar or booking tools when you schedule meetings

All such data is subject to this Privacy Policy and the third party’s own privacy policy.

3. How We Use Your Information

We use your information to:

  1. Deliver Services: Respond to inquiries, provide proposals, and complete automation or AI-related work.

  2. Communicate: Send emails, respond to messages, and follow up on projects or support requests.

  3. Improve Services: Understand customer needs, enhance features, and optimize content.

  4. Marketing: Send updates or newsletters (only with consent).

  5. Legal Compliance: Comply with applicable laws, regulations, or court orders.

  6. Security: Detect, prevent, or address fraud, abuse, or security issues.

4. Legal Basis for Processing

If you are located in the EU, UK, or other regions with data protection laws, we rely on the following legal bases:

  • Consent – for forms, newsletters, and optional communications.

  • Contractual necessity – for providing services you request.

  • Legitimate interest – to improve our offerings and maintain security.

  • Legal obligation – for compliance with applicable laws.

5. Cookies and Tracking Technologies

5.1. What Are Cookies?

Cookies are small text files stored on your device to help websites remember your preferences and improve performance.

5.2. How We Use Them

We may use cookies for:

  • Essential functionality (to make the website work)

  • Analytics (to improve site usability)

  • Preferences (to remember user settings)

  • Marketing (to measure ad effectiveness, if used)

5.3. Managing Cookies

You can disable or delete cookies via your browser settings. However, some website features may stop functioning properly if you do.

6. How We Share Your Information

We do not sell your personal data.

We may share information only with:

  • Service providers (e.g., web hosting, analytics, CRM, payment gateways)

  • Legal authorities, if required by law

  • Business successors, in case of a merger or acquisition (with confidentiality obligations)

All vendors process data under strict confidentiality and security agreements.

7. International Data Transfers

We operate primarily from India, but our service providers may be located in other countries. When your data is transferred internationally, we ensure adequate protection through appropriate safeguards or by using reputable, compliant service providers.

8. Data Retention

We keep personal data only as long as needed to:

  • Deliver our services

  • Comply with legal and accounting obligations

  • Resolve disputes

Afterward, your data is securely deleted or anonymized.

9. Data Security

We use industry-standard security measures, including:

  • HTTPS encryption

  • Secure servers and restricted data access

  • Regular backups and monitoring

However, no online system is completely secure. We encourage you to use caution and protect your own credentials.

10. Your Rights

Depending on your location, you may have the right to:

  • Access a copy of your data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent at any time (for communications or marketing)

  • Object to processing under legitimate interest

  • File a complaint with your local data protection authority

To exercise any of these rights, email us at flintic.automation@gmail.com.

11. Children’s Privacy

Our Website and Services are not intended for minors under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will delete it immediately.

12. Third-Party Services and Links

Our Website may contain links to third-party platforms (such as form providers, analytics, or automation tools). We are not responsible for the privacy practices or content of those external websites. Please review their respective privacy policies before sharing information with them.

13. AI and Automation Data

Since Flintic provides AI and automation solutions, we may handle or process limited business or workflow data for implementation purposes.

  • Client project data is processed solely for delivering automation or AI services and is kept confidential.

  • Third-party AI tools (e.g., chatbots, APIs, or automation platforms) have their own privacy policies.

  • We do not use client data to train external AI models without consent.

If you require a Data Processing Agreement (DPA) for compliance, please contact us.

14. Marketing and Communications

We may send you occasional marketing or educational content about:

  • New automation solutions

  • Case studies and success stories

  • Productivity tips and AI insights

You can unsubscribe anytime using the “unsubscribe” link in our emails or by contacting us at flintic.automation@gmail.com.

15. Do Not Track (DNT)

Some browsers include a “Do Not Track” setting. Currently, our site does not respond to DNT signals, but you can manage cookies and tracking preferences through your browser or our cookie consent banner.

16. Changes to This Policy

We may update this Privacy Policy periodically to reflect:

  • Changes in laws or regulations

  • Updates in our technology or operations

  • Improvements to data protection practices

We’ll update the “Last Updated” date at the top whenever changes are made. Significant updates may be announced via email or a notice on our website.

17. Contact Us

If you have any questions, feedback, or data requests, contact us at:

Flintic

Kamre Ashram, Ratu Road, Ranchi, Jharkhand, India

📞 +91 7061492010

✉️ flintic.automation@gmail.com

🌐 https://flintic.odoo.com / https://flinticai.com

Summary

Flintic respects your privacy. We collect only the information necessary to deliver exceptional AI automation services and ensure full transparency in how your data is used and protected. Would you like me to also generate a Terms & Conditions / Terms of Service page to go along with this? It pairs perfectly with the privacy policy and helps protect your agency legally (especially for client projects, proposals, and payments).